Terms of service
Last Updated: August 20, 2026
1. Overview
This website is operated by Velyraen.
Throughout the site, the terms “we”, “us”, and “our” refer to Velyraen.
Velyraen is an independently operated online retail store providing products through this website. Our store is powered by Shopify, which provides the e-commerce platform that allows us to sell products and services to customers.
By accessing our website, placing an order, or using our services, you agree to be bound by these Terms of Service.
Please read these terms carefully before using our website.
2. Online Store Terms
By using this website, you confirm that:
• You are at least the age of majority in your location.
• You have the legal ability to enter into these terms.
• The information you provide is accurate and complete.
You agree not to use our website, products, or services for any unlawful or unauthorized purpose.
3. General Conditions
We reserve the right to refuse service to any person for legitimate business reasons, including suspected fraud, abuse, or violation of these terms.
Payment Security
Payment information is securely processed through trusted third-party payment providers.
Velyraen does not store your complete credit card or payment account information on our servers.
Intellectual Property
All content on this website, including text, images, graphics, logos, product descriptions, and design elements, is owned by or licensed to Velyraen.
You may not copy, reproduce, distribute, or use our website content without prior written permission.
4. Accuracy of Information
We make reasonable efforts to ensure that product information, pricing, descriptions, and website content are accurate.
However, we do not guarantee that all information is always complete, current, or error-free.
We reserve the right to correct errors, update information, or modify website content at any time without prior notice.
5. Products and Pricing
Product availability, descriptions, images, and prices may change at any time.
We make reasonable efforts to display product colors and images accurately. However, actual colors may vary depending on your device settings.
We reserve the right to:
• Limit product quantities
• Refuse orders when necessary
• Correct pricing errors
• Update product availability
6. Orders and Billing
When you place an order with Velyraen, you agree to provide accurate and complete order information.
We reserve the right to refuse, cancel, or limit orders for reasons including:
• Suspected fraud or unauthorized transactions
• Incorrect billing or shipping information
• Product availability issues
• Errors in product pricing or information
If an order is cancelled after payment has been processed, a full refund will be issued according to our Refund Policy.
7. Shipping and Fulfillment
Velyraen processes and fulfills customer orders through trusted logistics and fulfillment partners.
Depending on product availability and destination, orders may be shipped from different fulfillment locations.
Velyraen remains responsible for:
• Order processing
• Customer communication
• Shipping coordination
• Customer support
Shipping times and delivery information are explained in our Shipping Policy.
8. Third-Party Services
We may use third-party services to operate and improve our website, including:
• Shopify (e-commerce platform)
• Payment processors
• Analytics providers
• Advertising platforms such as Google and Pinterest
These third-party services operate independently and are subject to their own terms and privacy policies.
Velyraen is not responsible for the policies or practices of third-party providers.
9. Prohibited Uses
You may not use this website:
• For unlawful purposes
• To violate intellectual property rights
• To upload malicious code or harmful content
• To interfere with website security or operation
• To attempt unauthorized access to our systems
We reserve the right to restrict access to users who violate these conditions.
10. Disclaimer of Warranties
We strive to provide accurate information and reliable services.
However, we do not guarantee that:
• The website will always operate without interruption
• The website will always be error-free
• All information will always be completely accurate
Your use of our website and services is at your own discretion.
11. Limitation of Liability
To the maximum extent permitted by applicable law, Velyraen shall not be responsible for indirect, incidental, or consequential damages resulting from the use of our website, products, or services.
Nothing in these terms limits any consumer rights that cannot legally be excluded.
12. Governing Law
These Terms of Service are governed by and interpreted according to applicable laws.
Any disputes arising from these terms or your use of our services will be handled according to applicable legal requirements.
13. Changes to These Terms
We may update or modify these Terms of Service from time to time.
Any changes will be posted on this page with an updated "Last Updated" date.
Your continued use of our website after changes are posted means you accept the updated terms.
14. Contact Information
If you have any questions regarding these Terms of Service, please contact us:
Store Name: Velyraen
Website:
Email:
Phone:
+44 7322 577440
Business Address:
13 Ardbeg St, Govanhill
Glasgow G42 7JR
United Kingdom
Business Hours:
Monday – Saturday
9:00 AM – 5:00 PM (GMT)
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